GDPR

GDPR

At Pivotal Road, we are committed to safeguarding your information rights and privacy. In alignment with our dedication to transparency and compliance, we have taken significant steps to ensure adherence to the General Data Protection Regulation (GDPR) of 2018. This page provides insights into our approach, practices, and commitment to protecting your privacy.

Frequently Asked Questions (FAQs) Regarding GDPR and Pivotal Road:

As we expand our solutions globally, compliance with GDPR is a fundamental responsibility. Regardless of data processing location, we have chosen GDPR as the baseline for all our data policies, ensuring a consistent approach irrespective of user locations.
We store personal data of EU data subjects in an Amazon Web Services data center certified by the European Commission, located in the UK.
Pivotal Road acts as a Data Controller, determining the purpose and means of processing personal data. This ensures transparency and aligns with our commitment to privacy.
We adhere to both GDPR and the Australian Privacy Principles, fostering transparent information handling practices and business accountability.
Pivotal Road uses a proprietary-built platform to collect and process data. Details can be found in our Privacy Policy.
We employ a ‘protection by design approach,’ implementing physical, technical, and organizational measures such as two-factor authentication and encryption of databases.
We ensure clear consent mechanisms, minimize data processing, and maintain accurate, up-to-date records to manage user rights effectively.
Our Privacy Policy, Privacy and IT documentation library, and Data Processing Addendum are available for transparency. Internal records, audits, and logs further demonstrate our commitment to compliance.
We have established a clear process to fulfill Right to be Forgotten requests promptly and efficiently, aligning with GDPR guidelines.
Pivotal Road is dedicated to upholding the highest standards of privacy and data protection. We invite you to review our documentation and policies for a comprehensive understanding of our GDPR compliance efforts. If you have any questions or concerns, please feel free to contact us. Your privacy is paramount at Pivotal Road.
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